Frequently asked questions
Customer help and answers
Who pays return shipping?
We provide prepaid return shipping for all approved returns.
What does Standard shipping cost?
Standard shipping is $8.00. Orders of $70.00 or more qualify for free Standard shipping where that rate is available at checkout.
How can I contact the store?
Email support@8bitdoksj.shop or call 7038931859. Support availability is Weekdays 9 AM to 5 PM.
Which items cannot be returned?
Used or customer-damaged products, customized products, opened hygiene or sealed products, gift cards, and products marked Final Sale
How can I track an order?
When tracking is available, the tracking details are sent to the email used at checkout after dispatch.
Who operates this store?
CRAFTSMAN is operated by 8bitdoksj. The business address is 1402 Maggies Way, Waterbury Center, Vermont, 05677, United States.
When will my order arrive?
Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing.
Contact information
| Store | CRAFTSMAN |
|---|---|
| Legal operator | 8bitdoksj |
| Business address | 1402 Maggies Way, Waterbury Center, Vermont, 05677, United States |
| support@8bitdoksj.shop | |
| Phone | 7038931859 |
| Support hours | Weekdays 9 AM to 5 PM |